Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-olmito-texas.primarycareaid.com (hereafter referred to as “Elderly Care Olmito Texas,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://elderly-care-olmito-texas.primarycareaid.com.
  2. Any mobile applications or software developed by us and made available for download.
  3. Online services offered through our platform.
  4. Interactions between our users, customers, and authorized representatives.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data:

  1. Account Creation and Usage: When you sign up for an account on our platform or use our services as an authorized user, we collect and store certain information necessary for account management.
  2. Website Visits: We track visits to our websites linked to this policy to improve content delivery and user experience.
  3. Communications: If you choose to receive newsletters, emails, calls, or SMS messages from us, we will use your contact details for communication purposes.

Personal Data Collection

We collect several types of personal data as part of our services:

  1. Account Information: This includes user names, email addresses, and passwords (hashed and encrypted).
  2. Payment Details: We process payment information required for subscription fees or service charges, including cardholder names, card numbers, expiration dates, and security codes.
  3. Financial Records: For billing and accounting purposes, we may collect and store financial data related to transactions.
  4. Purchase History: Details about products or services purchased from our platform are recorded.
  5. Mobile Device Identifiers: We may access unique device identifiers and other mobile device information for technical support and analytics.
  6. Location Data: With your consent, we can track your location data to provide personalized content and services.
  7. Feedback and Reviews: Any comments, reviews, or feedback you submit to us are considered personal data.
  8. Social Media Profiles: If you choose to connect your social media accounts, we may collect information from these platforms.
  9. Product Preferences: We store data about your product preferences and interactions with our offerings.

Cookies

We employ cookies to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: These are essential for navigating our website and using its features.
  2. Preference Cookies: They remember your settings and preferences, making future interactions more personalized.
  3. Analytics Cookies: Used to understand how visitors engage with our content and platform, enabling us to improve performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We adhere to data retention policies as required by applicable laws and regulations:

  1. Personal data is retained for the duration it is necessary for the purposes it was collected, such as providing services, fulfilling transactions, or complying with legal obligations.
  2. Once the purpose has been fulfilled, we securely delete or anonymize the data in accordance with our data retention schedules.

Security Measures

We prioritize the protection of your personal data through robust security practices:

  1. Encryption: We use encryption to safeguard transmitted and stored data, ensuring its confidentiality.
  2. Third-Party Processing: Secure third-party service providers assist us in processing data, adhering to strict privacy standards.
  3. Access Control: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect or seek to obtain personal data from children under the age of 18. Our services are directed at adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and its disclosure details.
  2. Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  4. Restriction: You may limit our use of your data under specific conditions.
  5. Data Portability: We can provide your personal data in a structured format for you or another service provider.
  6. Objection: You have the right to object to the processing of your data for specific purposes.
  7. Non-Discrimination: You cannot be discriminated against for refusing to provide personal data, except where it is required by law.
  8. Appeals and Complaints: You can file a complaint with our privacy team or relevant regulatory authorities if you believe your rights have been infringed upon.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it regularly.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data: